What to do if the status does not change from "unanswered" even after completing the answer
1. Survey respondent may not have clicked the "End Answer" button.
If the respondent does not click "End Answer" on the answer screen, the status of the answer will not be updated. Please click "End Answer" and confirm that the following answer screen is displayed.
2. The status of your answer may not have been updated.
The response rate is updated once an hour, at 00 minutes past the hour. Please wait until the next update.