What happens when department or attribute items are added after the Engagement Survey has been conducted?
The impact on the Survey Results screen will differ depending on whether you have started the preparation for the next Engagement Survey.
Before starting preparation for the Engagement Survey
- If you add new departments or attribute items, they will also appear on the “Results / Improvements” screen of the latest published survey.
- If you add departments or attribute items and register users after the survey has been conducted, the response data will not be displayed.
- If you uncheck “Show only items with scores” in “Results / Improvements”> “Results”, the newly added departments or attribute items will be displayed.
After starting preparation for the Engagement Survey
Once you click the “Start Preparation” button in the Engagement Survey Implementation Settings to begin preparation, any departments or attribute items you add will not be reflected in the results screen of past Engagement Surveys.