Check the results of additional questions

The results of additional questions vary in how they are displayed depending on the question type. This article explains how to view results on the additional question analysis screen and how to download the data.

Table ❘ How to View Results by Response Format

Type	Response Format	How to View Response Data
Selection	Single Choice (List/Radio) Multiple Choice	Displayed on result screen Exportable as CSV file
Open-ended	Free Text (Short) Free Text (Long)	Exportable as CSV file only

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View Additional Question Analysis Results (Selection Type Only)

Click “Results / Improvements” ▶ “Click here for Additional Question Analysis”

You can view aggregated data such as number of respondents, response rate, and average value.

Note

• If numerical values were not configured on the additional question setup screen before the survey, average values will not be displayed.
• If the number of respondents in the relevant organization/attribute is below the minimum threshold, results will not be displayed.
• Supported languages: Japanese and English only.

Useful Features

Display Settings

• Show only items that have a score
• Display engagement score
• Display to two decimal places
  
  
   
• Filter by organizational unit or attribute
• Extract and view specific questions only
  
  

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Download Response Data for Additional Questions

Selection-Type Response Data

You can download the data from the Additional Question Analysis screen.

① Click “Results / Improvements” ▶ “Click here for Additional Question Analysis” ▶ “Download”

② Click “Select Format” for the data you want to download

• Additional question (quantitative) data: Scores for all questions
• Comparative data over time for additional questions (quantitative): Comparison with previous survey

You can choose the file’s language and character encoding. Supported languages: Japanese and English only.

③ Select the target of the download file and click “Download”

Additional question (quantitative) data

After selecting the file format, download the data.

• Response Rate: Percentage of answers for each choice
• Average Value: Average score per question

Comparative data over time for additional questions (quantitative)

For time comparison data, select both the target and format before downloading.

To download data for “Custom Tabulation Basic,” please select the target organization and attribute.

Open-Ended Response Data

Caution: Please Check Before Downloading Open-Ended Response Data

• If you need to correct respondents’ departments or attribute items, please do so before downloading the data. Changes made after downloading will not be reflected in the additional question data, as a privacy safeguard.
• The initial download can only be done by your company.

Open-ended responses are not displayed on-screen; they are available only as CSV downloads.

You can download from either of the following screens:

Method 1: “Admin” ▶ “Engagement Survey Results Management” ▶ Select “Survey Date” ▶ Click “Download”

Method 2: “Results / Improvements” ▶ “Download”

Detailed Specifications

If the number of respondents in the applicable organization is below the minimum threshold:

• Department/attribute items will not be displayed.
• If the number of respondents without displayed department/attribute items is also below the threshold, the responses themselves will not be shown.
   

If you corrected department or attribute items in the result data:

To prevent the identification of individuals, any corrections made to the result data after downloading the “Additional Questions Response List CSV File” will not be reflected in the CSV file.
However, corrections will be reflected in both the on-screen display and the CSV file for the aggregated “Response Rate / Average Score” data.