How changes to organization or user information affect past survey result screens

When Organization or Attribute Settings Are Changed

*Some specifications of this feature were updated in the release on Monday, May 12, 2025.

The impact on past Engagement Survey result screens will differ depending on whether preparation for the next Engagement Survey has been started.

• Before Starting Preparation for the Engagement Survey
  If you change the Organization/Attribute Settings, the labels displayed on already published survey result screens will also be updated.
  
  
• After Starting Preparation for the Engagement Survey
  Once you click the "Start Preparation" button in the Engagement Survey Settings to begin preparation, any changes made will not be reflected in past Engagement Survey result screens.

Impact on Past Survey Results When Changing Organization/Attribute Settings

*1 Added as a department or attribute item with a score of 0 in past results.
*2 The specifications described in this article apply.

⚠ Caution: Impact on Focus Surveys

Once you click the "Start Preparation" button and preparation for the next Engagement Survey begins, you will no longer be able to conduct Focus Surveys for past Engagement Surveys. Focus Surveys that have already started their response period will continue, but any scheduled before the response period will be deleted.

When User Settings Are Changed

Changing a user’s department or attribute items in User Settings will not be reflected in past survey results.