How to Set Up an Identifiable Survey
This article provides an overview of Identifiable Survey, how to configure it, and how to check responses and results.
What is Identifiable Survey?
This is a survey format in which respondents answer additional questions of the Engagement Survey with their names. In the additional questions configured with this feature, the respondent’s name, email address, and organization/attribute information are displayed. You can use both regular anonymous questions and identifiable questions together.
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Please contact your consultant when using this feature. After our support is completed, you will be able to configure the Identifiable Survey. |
Procedure
1. Click "Admin" ▶ "Engagement Survey Implementation Settings" ▶ "Additional Questions"
2. Click "Identifiable Survey"
3. Configure "Explanation regarding the handling of response information"
It is recommended to include an explanation in the question so that respondents can answer with their names with confidence.
Example
Responses will only be reviewed by the survey office (HR department). Individual names will not be disclosed to anyone other than the person in charge.
・The configured "Explanation" can be changed. The "Heading" cannot be changed.
・The character limit is 200 characters.
The configured explanation will be displayed in the red frame on the answer screen.
4. Configure the "Heading" and "Question" for the question
The procedure for setting questions is the same as for regular anonymous questions.
For details on how to operate, please refer to "Register, edit, and delete additional questions"
You can configure up to 50 questions in total, including anonymous questions and identifiable survey questions.
Check the answer screen
- If there is an Identifiable Survey, the identifiable survey answer screen will be displayed after the regular anonymous question answer screen.
- On the identifiable survey screen, it is stated that the respondent’s organization/attribute information will be disclosed to the person in charge.
- To comply with personal information protection laws, if there are identifiable survey questions, the organization/attribute selection screen will be displayed at the end. If the respondent’s organization/attribute selection is set to "No attribute selection," it will not be displayed.
To check how the configured content will be displayed on the answer screen, you can use "Answer Screen Preview" in "Engagement Survey Implementation Settings."
Check the list of answers
Please download the "List of answers to additional questions (Identifiable)" using one of the following methods.
- "Admin Panel" ▶ "Engagement Survey Results Management" ▶ "Download"
- "Results / Improvements Screen" ▶ "All (exclude Overall)" ▶ "Download"
- "Results / Improvements Screen" ▶ "Click here for Additional Question Analysis" ▶ "Download"
The following respondent information is displayed in the "List of answers to additional questions (Identifiable)."
・Name
・Email address
If "Answer with ID" is selected, the ID will be displayed.
If "Answer without user registration" is selected, the name and email address will be blank.
・Organization / Attribute
・Answer content
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For how to read the additional question analysis screen and other details, please refer to the following articles. Check the results of additional questions (Choice) Check the results of additional questions (Comments) |