How to Set Up an Identifiable Survey

What is an Identifiable Survey?

An Identifiable Survey is a type of survey where respondents provide their names when answering additional questions in the Engagement Survey. The additional questions configured with this feature will display the respondent’s name, email address, affiliated organization, and attribute information. You can use both anonymous and identifiable questions together.

To enable this feature, please contact your assigned consultant. Once our team has completed the necessary setup, you will be able to configure the Identifiable Survey.

Operation Procedure

1. Click "Admin Panel " ▶ "Engagement Survey implementation  settings" ▶ "additional questions"

2. Click "Identifiable Survey"

3. Configure the "Explanation of Handling Response Information"

It is recommended to include an explanation in the question to help respondents feel comfortable providing their names.

Example: Responses will only be reviewed by the survey administration team (HR department). Individual names will not be disclosed to anyone other than authorized personnel.

• The "Description" can be edited, but the "headline" cannot be changed.
• The character limit is 200.

The configured explanation will appear in the red box on the response screen.

4. Configure the "headline" and "Description" for additional questions

The process for setting up questions is the same as for anonymous questions.
For detailed instructions, please refer to "Register, edit, or delete additional questions."

You can configure up to 20 anonymous and 20 identifiable survey questions (40 questions in total).

Checking the Response Screen

• If an Identifiable Survey is included, its response screen will appear after the anonymous question section.
• The Identifiable Survey response screen will indicate that the respondent’s organization and attribute information will be disclosed to authorized personnel.
• To comply with personal data protection laws, if an Identifiable Survey question is included, the organization/attribute selection screen will appear at the end. If organization/attribute selection is set to "No Selection," this screen will not be displayed.

To preview how the configured content appears on the response screen, go to "Engagement Survey Implementation Settings" and use the "Response Screen Preview" feature.

Checking the List of Responses

Download the "List of Responses for Additional Questions (Identifiable)" using one of the following methods:

• "Admin Panel" ▶ "Engagement Survey Results Management" ▶ "Download"
• "Results / Improvements" ▶ "All Organizations/Attributes" ▶ "Download"

or information on how to view the Additional Questions Analysis Screen and other details, please refer to "Check the Results of Additional Questions".

The "List of Responses for Additional Questions (Identifiable)" includes the following respondent information:

• Name
• Email Address
  If responding with "Answer by ID," the ID will be displayed.
  If responding without user registration, the name and email address fields will be blank.
• Organization/Attribute
• Response Content